Secure shopping at Echolac
When you shop with us, you get the best terms on the Internet. We are Ecommerce Europe Trustmark certified and have gone through a thorough approval process, which is continuously monitored and checked by the Ecommerce Europe Trustmark non-profit e-commerce fund.
Echolac.eu therefore does not only comply with legislation, but in addition thereto also to a series of specific e-commerce standards.
The Ecommerce Europe Trustmark protects you when you make a purchase through an online shop in another EU country, and a complaint arises.
If you see the Ecommerce Europe Trustmark on the website of an online shop you are visiting, it means that the company has made a commitment to work in compliance with the Ecommerce Europe Code of Conduct, guaranteeing ethical standards in the digital marketplace.
The European Regulation No 524/2013 on online dispute resolution for consumer disputes states that traders established within the European Union engaging in online sales or service contracts have to provide on their websites an electronic link to the European Online Dispute Resolution platform (http://ec.europa.eu/odr). Furthermore, for consumers with a problem for an online purchase, they can file complaints on the European ODR platform.
Protection of personal data
Personal information registered with echolac.eu is saved and stored for five years, afterwards it is deleted.
Information supplied to echolac.eu is never forwarded or sold to any third parties, and we will not collect any sensitive personal information. You also have the right to know what information we have stored about you and to have this deleted upon request.
Enquiries in connection with this can be sent to our customer service at firstname.lastname@example.org.
Cookies and log in statistics
We use log-in statistics at echolac.eu, meaning that a statistics system gathers information, providing us with a statistical picture of how many visitors we have, where they come from, what pages they visit, and so on. Log-in statistics are used only in order to optimize your experience at echolac.eu.